SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Awesome experience thanks again for everything!!

Thank you, Johnny! We're thrilled to hear you had an awesome experience with us! If you ever need anything, we're here to help.

Response from Quality Tune Up Car Care Center
1

I took my car in to get repaired and they said they fixed what needed to be fixed , but not even a week later the check engine light went on.

Raquel, we completely understand how frustrating it is to see a check engine light come on shortly after having repairs done, especially after you just invested in your vehicle. That’s never the experience we want for our customers. When you first came in on March 26, your concern was jerking while driving. At that time, there was no check engine light on. Because of the drivability concern, we performed a full drivability diagnosis and recommended replacing the spark plugs, ignition coils, and serpentine belt based on our findings. After those repairs, the vehicle was operating properly. When you returned on March 31 with the check engine light illuminated, we diagnosed it at no charge and found a camshaft sensor fault. That component is separate from the previous repairs. With your older vehicle, it’s possible for unrelated issues to surface over time, and sometimes new faults appear after an initial issue has been corrected. We truly value your business and understand your concern. Our goal is always to be transparent, thorough, and to stand behind the work we perform. We’re happy to review everything with you again if needed. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent costumer service and great price

Thank you Demis for the 5-star rating! We are thrilled to know that you had an excellent experience with our customer service and found our prices to be great. It's always our goal to provide top-notch service and value to our customers. We appreciate your feedback and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I have been going here for years Mike the owner works really hard and is very courteous and kind to his customers! Highly recommend this location.

Thank you for the glowing review, Ross! We're thrilled to hear that you've been a loyal customer for years and that you appreciate Mike's hard work and dedication. We'll make sure to pass along your kind words. It's customers like you that make our job so rewarding. We look forward to serving you for many more years to come! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I didn’t have an appointment. They took me right away for a oil change that was very reasonable Changing the filters made it a lot of more cost, but it was my decision. He checked my brakes for free to see if the person I used before did a good job. Super nice guy.

Thank you for your kind words, Luciana! We're thrilled to hear that you had a positive experience with us. Customer satisfaction is our top priority, so it's great to know that you found our oil change service reasonable and efficient. We're always here to help and provide excellent service. We hope to see you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for Fast and Friendly service! I'll definitely recommend 👌

Thank you, Wendy, for your 5-star review! We're thrilled you enjoyed our fast and friendly service. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Teresa, for the 5-star rating! We're thrilled to hear you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Amazing service and Marc was very clear on all communication and with everything found with the inspection. Went in to get the oil change and they were completely booked, but he promised he would make the time the next day at my convenience and went above and beyond on his delivery of service. 1000% recommend this location!

Thank you for the excellent review, Jose! We're thrilled to hear that Marc provided top-notch service and exceeded your expectations. It's great to know that you recommend us without hesitation. We appreciate your support and look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality Tuneup is where we will take our car from now on! They are honest and fair and explain why they are doing everything.

Thank you so much for choosing us, Margaret! We are so grateful for loyal customers like you. Your kind words mean a lot to our team. We are delighted to hear that you had a great experience with us. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you Nguyen for your five-star rating! We are thrilled to know that you had an excellent experience with us. Please let us know if there is anything else we can do to make your experience even better! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.